Why is the Write Up Form not visible to me?
In some cases Managers have indicated they would like us to hide the Write Up Form from users. If you cannot see the Write Up this is likely the reason. Please discuss with your manager and ask them to submit a Support request if they would like us ...
How does my customer sign Terms and Conditions?
Your customer will sign the T&C's by clicking on the 'View & Sign' button in the Terms & Conditions section. This loads the Write Up T&Cs you have loaded for the yard, and a signature box to get signed by the customer.
I currently push to F & I providers from AutoPlay. Can I still do this?
Yes. You can push to F&I providers from the View Lead screen or from Action menu > MORE > Finance & Insurance (selected providers and dealerships only).
How do I add Listings to my Write Up Form?
The Write Up Form will automatically default to the Primary Listing on the Lead. You can choose from any of the Listings on the Lead using the 'Select' button. If you would like to select a listing that is not already on the lead you can do so by ...