How Do I Know What Access My Users Have?

How Do I Know What Access My Users Have?

In order to ensure your User sees the right Listings and Leads, and has access to all the right screens it is also essential that they are set up with the correct Role Management. 

As of July 1st 2019 the 'Role Management' screen is ONLY available to be managed by AutoPlay employees, however we aim to expose these screens to users by the end of 2019.

However you can view which roles your Users have been set up for via the 'Roles' section that appears on the My Users screens.  This section is view only.  To discuss your role management with AutoPlay please email support@autoplay.co.nz.





You can read about Role functionality by browsing the Sales Pipeline>Settings>Company Settings section in our support center.


    • Related Articles

    • How Do I Remove Access For A User?

      There are several ways to remove access for a User.. You can change them to 'No Access' under user type (available to AutoPlay employees only as of July 2019).  To do so change the 'User Type' dropdown to 'No Access' - the user will immediately be ...
    • How To Add A New User In AutoPlayAuto.com

      To create a User in AutoPlayAuto.com you must have the 'User Admin' role.  As a manager in the User Admin role you can view 'My Users' in the LHS navigation menu under Settings>Company Settings.  You can also view via the shortcut menu next to you ...
    • How To Duplicate An Existing User

      In some cases the new User you are setting up will be replacing a previous User.  We do not recommend modifying an old User account to the new user as this will distort your historical reporting.  However you can duplicate an existing account - ...
    • Automatic User Deactivation After Period Of Inactivity

      Overview With the 23.10.1 release to increase the security options and user management AutoPlay has enabled a new feature that can firstly warn the user that they have been inactive for X amount of days, once this threshold has been met their user ...
    • How To Manage My Own User Details

      You can edit your own User Details one of two ways. 1.   Via the 'My Users' screen  2.  Via the 'My Details' screen  You can access the 'My Details' screen in the left hand side navigation menu via Settings>Company Settings>My Details.  You can also ...