AutoPlayAuto.com OEM Highlights July 2022

AutoPlayAuto.com OEM Highlights July 2022

Group Calendar Event Types

A frequently requested feature from Dealer Groups to have the ability to create custom Calendar Events to match their specific customer journeys and sales workflows has now been provisioned in AutoPlay. Group Master accounts are able to create a single Event that will populate for their entire Dealership Group. Individual Child dealerships are still able to provision their own unique events as well as disabling any of the default or Group event types



Lead Collaborators Enabled to Use Calendar Invites On Lead Reminders 

Lead Collaborators can now provision and send their own Calendar Invites to leads they are marked as a Collaborator on directly from the reminders section. This will allow several users to communicate and organise activity on the lead at the same time. Reminder Invites are provisioned in the same fashion as the existing Calendar Invites and the Reminders functionality will need to be turned on for the account.



Lead Labels Dashboard Filter Update

The Lead Dashboard now has the ability for the Lead Labels to be searched by "And" or "Or" logic, meaning that if you are searching for multiple lead labels, the data returned will require the lead to have all selections attached, or a combination of any of the selections attached.



Prospect Communication Options Enhanced

Communicating to customers via the AutoPlay Prospecting tool has now been enhanced to also include Email, Phone and Call Scripts. 

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