Assistance Request Forms
Assistance Requests - Bulk Approve or Decline Functionality
In 20.8.1 we have made it easier for brands/OEM's to manage their assistance requests in bulk. This function is only available for the OEM to assist them with managing the high volume of requests they might receive from their dealer network. This ...
How To Use The Assistance Request Dashboard
Watch the video below to find out how to manage your Assistance Request in the Assistance Request Dashboard.
Overview - Assistance Requests
Assistance Request Forms can be completed on selected Makes when AutoPlay work with the brand at head office level. Assistance Request Forms are used for dealerships to request help with a deal in order to meet the competition. Check out the short ...
How To Apply For Assistance From Your Brand Without Having To Load A Lead
For most Assistance Requests you can only create the form from a lead. However certain brands will allow the following types of Assistance Request to be created without first creating a lead; Demonstrator Pre-Registration Service Loan To create an ...
How To Approve/Decline An Assistance Request As A Brand/OEM
When dealerships submit Assistance Requests an email is generated to the Assistance Request users in the brand head office account. Managers in the Assistance Request role within a brand account can also access the 'Assistance Requests' screen. The ...
How To Create An Assistance Request Form As A Dealership
Assistance Request Forms can be completed on selected Makes when AutoPlay work with the brand at head office level. Assistance Request Forms are used for dealerships to request help with a deal in order to meet the competition. The Assistance ...