Why am I seeing so many Lead Sources & Campaigns?

To speed up the Dashboard we've changed how the Lead Source and Campaign filters work.  Instead of returning only those with currently filtered to leads, the list shows all of the Sources/Campaigns available to your dealership - sometimes resulting in a longer list.  However these types of drop downs now have keyword searches built into them which eliminate a lot of scrolling to find the Source/Campaign you want to filter by.

         

• Related Articles

• Where are all my filters?

  In keeping the screen uncluttered and easy to use, when you initially open the Dashboard you'll see only the most commonly used filters for Status (Open, Closed), Users, Yards and Lead Progress (i.e. Awaiting Action, Test Drive etc).  If you expand ...

• Why am I not seeing some sources that I know I have loaded leads against?

  The Lead Source filter shows only Active Lead Sources by default. To view inactive sources that might have leads against them click on the 'Include Inactive' checkbox.  'Inactive' Sources are displayed in italic and red font.

• Where are the Live Leads and Email Campaigns buttons?

  In the old Silverlight Studio the Email Campaigns and Live Leads screens were visible under the Emails section in the main navigation menu. In autoplayauto.com this menu item has been renamed as 'Communications'.  

• How do I clear my filters?

  To clear any selected filter just click it again to deselect.  In some drop-downs you can select an option for 'Any' or 'All' which will also serve to clear all your selections for that particular filter.  To clear all your filters you can click the ...

• Why am I seeing so many more options in the left hand side navigation menu?

  Most of these items were not previously visible to users outside of AutoPlay employees.  With autoplayauto.com we made a conscious effort to expose these to approved users.  This means that dealerships are able to self diagnose and change more ...