What is the Consumer Information Notice section for?
The Consumer Information Notice section allows users to add fields that will enable them to print out CIN notices. If a template is set up these can be printed via the 'View Fact Card' button (Note-you will not see this option if no template has been set up).
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I forgot to select the customer as Opted Out when I created the lead. Can I update my customer later?
You can click through to the Contact screen from your lead, or directly from the navigation menu. Once you've found your contact you can open the 'General' section and change the Status to 'Opted Out (it will likely be 'New' or 'Current').
What is the 'Member Of' section for?
The 'Member Of' section is for users to manage the groups the customer belongs to. In this screen you can add the customer record to the groups set up under your account. If you need to add multiple customers to groups you can use the bulk manage ...
What are the icons in the Fuel & Safety section?
If you are a NZ customer you will see the Fuel Saver and Safety ratings for each listing. This info is pulled directly from the Fuel Saver database when the listing is first received via the Rego, Chassis or VIN. If you need to pull through this ...
How do I view the Listing Activity screen?
The Listing Activity screen can be accessed via the grey Action menu>MORE>Listing Activity. This screen shows you a summary of all the vehicle information - including any Leads, Test Drives or Loan Vehicle Forms created on the listing.
Why am I seeing so many more options in the left hand side navigation menu?
Most of these items were not previously visible to users outside of AutoPlay employees. With autoplayauto.com we made a conscious effort to expose these to approved users. This means that dealerships are able to self diagnose and change more ...