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• What does the blue + icon in the 'Customer' field do?

  This icon opens a shortcut to the customers contact details.  You can click on the customers phone, mobile or email to directly contact the customer, but any action completed here will not be automatically recorded within AutoPlay.  Instead this ...

• I've found my customer...now I want to create a Lead against them. Can I do this?

  Yes. In autoplayauto.com you can send an email, create a lead, test drive or loan vehicle directly from the customer record (without having to navigate back to the Dashboard.  Once you've found your contact, click on the + button within the Action ...

• Where have the Listing Activity and Customer Activity screens gone?

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• I forgot to select the customer as Opted Out when I created the lead. Can I update my customer later?

  You can click through to the Contact screen from your lead, or directly from the navigation menu.  Once you've found your contact you can open the 'General' section and change the Status to 'Opted Out (it will likely be 'New' or 'Current').