Send an SMS to the Customer to add Images to an Appraisal

Send an SMS to the Customer to add Images to an Appraisal

After the 21.9.1 September Release dealerships that have the SMS Gateway service enabled on their accounts now automatically have the ability for a Sales Person to send an SMS to the Customer from within the Appraisal Form so that they may upload their own images to an Appraisal.



Once the SMS has been sent, a Customer will be presented with a link in the SMS to a web page with Image Uploading controls

Once the Customer has submit these images, the link will no longer be valid, but a Sales Person is able to send another SMS Link

    • Related Articles

    • SMS Gateways

      In AutoPlayAuto.com you can send SMS to your prospective customers from the Lead or Appraisals screens if you have the Role Management - Send Lead SMS role enabled.  If you are using AutoPlayAuto.com on a mobile device you will be able to send an SMS ...

    • How To Send An Email Via SMS

      Some customers may prefer to communicate via SMS, however SMS can limit the amount of information that can be delivered when compared to email.  AutoPlayAuto.com allows you to create an Email Response, but instead of sending via email, you can send ...

    • How To Add An Appraisal/Trade In To Your Lead (AUS)

      THIS SUPPORT ARTICLE IS FOR AUSTRALIAN DEALERSHIPS.  IF YOU ARE A NZ DEALER CLICK HERE. AutoPlayAuto.com has a built in Appraisal Form that digitises the Appraisal process.  You can create an Appraisal Form within AutoPlayAuto.com one of two ways.  ...

    • How To Send An SMS To A Customer

      There are two ways to send SMS via AutoPlayAuto.com.  You can send SMS to your prospective customers from the Lead or Appraisals screens.   1.  Sending an SMS Via A Smartphone  (via Appraisals Only)  If you are using AutoPlayAuto.com on a mobile ...

    • Capturing Customer SMS Replies

      If the customer replies to your SMS you will be able to capture their reply directly to your lead.  If you have a Role Management - Send Lead SMS enabled for Notifications, you will also receive a Notification when the customer replies. When you view ...