A new role has been added “Receive Closed Lead as Won Notification'. This is a Yard based role. Any users added to the role, will receive a notification of any leads that are set to ‘Close Won’ for the specified yards.
The notification will include relevant lead details including customer and vehicle details and any notes.
Where role exists and lead matches yard, on close won users who are in the role will receive a notification
If the user closing the lead, is also in the role, this user does not receive a notification
If leads are closed won and they do not match the yard criteria of the notification role then no notifications are sent.
Emails are only sent when the ‘Send Email’ flag is on in the role, where this is not ticked then this only in-app notifications are received.
The Receive Closed Lead As Lost Notification is the mid point between the default anyone can close status and the more restrictive Closed Permission role. The Close Lead Notification role allows Users to close leads as lost BUT will automatically ...
The Close Won Validation role is a Dealer level role. If enabled, then the lead's contact's details are validated for completeness when a lead is closed won. If any of the customer, vehicle or test drive information is missing then the user is ...
The Close Won Permission role is to prevent any user from Closing Lead as Won - a direct inverse of the Close Lost Permission role. If no role = anyone can close lead won if role created = no one can close lead won if user added to role = only those ...
The Lead Reminder Notification role is for setting up reminders when new leads are received. Historically AutoPlay had a invisible setting in the Lead Management screens which triggered alerts when leads were not actioned. However this setting was ...
The 'Mark Listing As Sold On Close Won' role should only be used when a dealer loads manually to AutoPlay. If role is assigned to account, a new checkbox will appear on the Close Lead As Won screen if the following conditions are met: 1. The listing ...