I would like to tighten the visibility for certain screens or functions. What do I do?

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• Why can't I view/edit certain screens, leads, listings or forms?

  autoplayauto.com has refined and strengthened the role management settings to ensure that salespeople only have access to the data they should have.  Whilst we have taken great care to ensure there is no disruption to users, it is possible that on ...

• Why can I no longer view or edit certain listings when I could previously?

  It may be that your role management settings have not been applied correctly.  Contact support@autoplay.co.nz for assistance.  If you didn't have access to these records when using the Silverlight software then it is probable this is because your ...

• I can't find fields on certain screens such as Leads and Listings. Where are my fields?

  No fields have been removed from autoplayauto.com.  However on many screens we have separated the content into sections to make it easier to read and manage.  Each of these sections can be expanded and collapsed to customise your view of the screen ...

• Why is the Write Up Form not visible to me?

  In some cases Managers have indicated they would like us to hide the Write Up Form from users.  If you cannot see the Write Up this is likely the reason.  Please discuss with your manager and ask them to submit a Support request if they would like us ...

• What is role management and why can I see it?

  Role management is the group of settings and logic that dictates which users can view and edit records.  These are either grouped into roles that control a range of functions such as Listings Manager and Lead Manager.  Other roles are more specific ...