I need help but I don't want to pay for training. What are my options?

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• How do I organise more training?

  autoplayauto.com has been designed to minimise the disruption of change for all our current and loyal customers.  If you feel you or your team need further training this can be arranged.  There are options for free (online listen and learn videos, ...

• I've found my customer...now I want to create a Lead against them. Can I do this?

  Yes. In autoplayauto.com you can send an email, create a lead, test drive or loan vehicle directly from the customer record (without having to navigate back to the Dashboard.  Once you've found your contact, click on the + button within the Action ...

• Why am I seeing so many more options in the left hand side navigation menu?

  Most of these items were not previously visible to users outside of AutoPlay employees.  With autoplayauto.com we made a conscious effort to expose these to approved users.  This means that dealerships are able to self diagnose and change more ...

• How do I view the terms & conditions that apply to the Assistance Request?

  The T&C's are accessible via the T&C's icon in the Action menu.

• How do I build my recipient list?

  If you have previously set up a filter you can reuse this filter to build your recipient list.  Unlike sending to pre-loaded groups, building a list with a pre-loaded filter will dynamically include new leads/customers loaded since you set up the ...