How do I view the results of my email campaign/live leads?

Once you have sent the eDM, open the email record in autoplayauto.com and click on the 3 dots in the Action menu. 

In this screen you can click 'View Results' to see which individual recipients opened or watched videos.

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• What can I do from the Email Campaign/Live Leads results screen?

  As well viewing the stats for each recipient, you can also view the Contact, the original Lead or any New Lead created for this recipient.  You can also run multiple reports on your campaign, and also select records to schedule follow up or create ...

• Where are the Live Leads and Email Campaigns buttons?

  In the old Silverlight Studio the Email Campaigns and Live Leads screens were visible under the Emails section in the main navigation menu. In autoplayauto.com this menu item has been renamed as 'Communications'.  

• Where is the 'Live Leads' button?

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• What is an SMS Email?

  The communications section has options to create three different types of communications to your customer. 1.  New Email Response - this allows the user to create a email response with or without video 2.  New SMS Message - if your account is set up ...

• What does 'Delivered', 'Opened' and 'Video Views' represent?

  The results screen shows for each recipient of the email, what they did with it.  'Delivered' means that AutoPlay's email server was successfully able to send the email to the customers email address.  'Opened' means that the recipient opened the ...