How can I load contacts into the Address Book?

How can I load contacts into the Address Book?

If you are a manager in the Manage Contacts role you can add a contact via the address book via the + button in the Action menu. 

Any new contact created on a lead will automatically end up in the Address Book and if you have integration with a DMS or CRM system these will also appear in this screen. 

It is also possible to 'Import Listings' using a preset format.  If you don't have the format you can 'Download Template' from the 'Import Contacts' screen.
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