Please see the attached Walk Through guide at the bottom of the page on how to enable MFA to an AutoPlay user account, Logging in as a user and basic trouble shooting steps.
AutoPlay now supports an added layer of security with the ability to use Multi Factor Authentication via Google Authenticator. AutoPlay has introduced this as the market is striving for increased authentication procedures to help protect client data over cloud based applications. Any AutoPlay Dealership is eligible to have this enabled on their account so if this interests you, please contact your Customer Experience Manager or Dealer Performance Manager.
The Authentication will be set for the entire AutoPlay account, so can not be set on an individual user basis
Users will then need to download Google Authenticator from their devices App Store
Once this is downloaded, open the app and select the '+' option from the bottom right
The user will now be see an option to scan a QR code, or to end a Setup Key (These options are available when logging in to AutoPlay for the first time after the Authentication has been enabled on the account)
Save the Name of the record so that it is specifically named for the AutoPlay account you are accessing.
Logging in to AutoPlay
The first time you log into AutoPlay, you will be prompted with a QR Code and a Set Up Code, using Google Authenticator either scan the code with your device, or enter the code into the Setup Key area.
Once you have scanned the code, click Login. You will now be asked for a Two Factor Authentication code. Please use your Google Authenticator App, click into the record you have created for AutoPlay and enter the specific code. New codes are generated every 30 seconds. Click Login.