AutoPlayAuto.com Release Notes - Version 24.5.1 Released 4th June 2024

AutoPlayAuto.com Release Notes - Version 24.5.1 Released 4th June 2024

Bulk SMS and Email Directly From The Lead Dashboard (SPW-8742)

Users who have the Bulk Manage Leads role applied will now have the option to bulk communicate with leads that are selected directly from the lead dashboard. There is an option for both SMS and Email and standard text options are available on both



Create Wholesaler Groups Dynamically From Appraisal Screen (SPW-8678)

A new ability to create a new wholesaler group directly from the Appraisal form has been created, simply select multiple wholesaler groups or individual wholesalers, create a new group name and hit send



Match Leads To Similar Leads Updates (SPW-8757)

Some slight tweaks have been made to this My Company setting that now will invert the way it was behaving meaning when there is a specific lead type selected, this will be defining the incoming lead. In the screenshot below we have Phone highlighted, this will target any incoming leads with Phone set as type. There is also a new option that we are able to 'Ignore Type' this refers to the matched leads type and gives the option to have this set to match Phone with Phone only, or Phone to any other type.



Leads Handle Multiple Call Recordings (SPW-8756)

Further enhancing the new Avanser Call Capture feature, we are now able to store multiple calls to the same lead. These can be accessed via the drop down button in the Call Capture setting



Change Contact Now Allows for New Contact Creation (SPW-8745)

The ability to change the contact directly from a lead has now been enhanced to also allow for a brand new contact to be created



Automation: Listing Has Not Received Any Leads (SPW-8712)

To help dealerships make the most of the money spent on listing their vehicles to online portals, a new automation has been created that will identify when listings have had no leads against them within a specified amount of days, this can then be set up to send to the appropriate users within the dealership who will receive a summary email listing the stock number, vehicle details and the last lead created date.




Automation: Remove Lead Label (SPW-8777)

A new action has been created that will allow for a Lead Label to be removed when the specified criteria has been met



Automation: Change Listing Status (SPW-8829)

A new ability now for dealerships using automations is the option to change a listing status based upon lead activity. An example of this may be to move a listing to On Hold Status when a lead progress is moved to Present Deal, this would have the affect that users will not be able to add new leads to the vehicle, and those dealerships that use AutoPlays data and webtool packages, these listings will also come offline



Automation: Locations

Locations have now been added as filtered lead criteria for Automations



Automation: Test Leads

A new lead criteria section has been added to the Automations screen that allows for specific email addresses or email domains to be added, when a test lead is created that contains a contact that uses one of these emails the automation can trigger and automatically complete an action (Close Lead as Lost) whilst also being able to cleanly test the automations sequence



Automation: Call Script Completed (SPW-8692)

A new automation trigger for Call Script Completed has been created that will trigger on a successfully saved Call Script. This will allow communications and notifications to be able to be set up to kick start the next phase of the lead workflow



Group Write Up Accessories (SPW-8762)

Write Up accessories can now be added at an OEM or Group level to ensure that the dealership networks have the most up to date and accurate items available



Write Up Purchase Price Can Be Manually Edited (SPW-8712)

The purchase price within the write up form can now be manually edited



Declaration Content Tag Enhancement (SPW-8746)

As an enhancement on the ability to pull through an appraisal declaration to communications from an appraisal, as these are used for SMS also we have created the ability to try and keep the character count down and added the below tags that will enable for the Question and the Answer to be used independently of each other

@[DECLARATIONQUESTION_ID]
@[DECLARATIONANSWER_ID]

OEM Listing Rules enhancements (SPW-8819)

New options to control special pricing for a listing based upon how old it is (Vehicle Year). Dealerships can enforce that the special price will not be an option for New vehicles.

Additional Automation Offset Timeframes (SPW-8904)

Extra timeframe options have been added so that communications and actions can happen as per a wider selection of Group and OEM guidelines

Additional Listing Formatting for Boats, Trucks and Farm Machinery for Trade Me (SPW-8866)

To accommodate for the formatting requirements on the new Trade Me API export, several fields on Boat, Truck and Farm Machinery listings have  now become drop downs, these were previously free text fields.

Assorted Bug Fixes and Improvements

  1. (SPW-8932) AutoGrab Certificate look ups were not visible in the look up dashboard
  2. (SPW-8924) Removed an erroneous record in the time selections for Automations
  3. (SPW-8922) Duplicated custom fields were causing access issues to specific leads
  4. (SPW-8916) Some system messages may not have triggered through to the Tall Bob SMS Provider
  5. (SPW-8897) OEM Listing rules updated for Trade Me requirements
  6. (SPW-8885) Trade Me validation dashboard amendment
  7. (VDP-256) VDP free text search updated to look at listing title also
  8. (SPW-8846) An error in the appraisal comments was causing the appraisal standard text to not be accessible 
  9. (SPW-8838) Automations triggering in the background and updating a lead that a user is active within will now prompt for changes when the user tries to save it
  10. (SPW-8824) Client has been added as a column to the accessory download list
  11. (SPW-8806, SPW-8805) Titan DMS appraisal integration updates
  12. (SPW-8804) Listing Labels have now been added to the download list feature from the listing dashboard
  13. (SPW-8799) Tall Bob SMS ID has been added to the download list file
  14. (LAPI-822) Updates to Product Option: 75 to allow for the expected updates to be applied to blank values
  15. (SPW-8758) Ford Delivery Experience emails will respect opt outs more thoroughly
  16. (SPW-8750, DAPI-472) Adding Cylinders to listing detail screen
  17. (SPW-8747) Service Due Km's is now an option for a mandatory field on an appraisal
  18. (SPW-8744) New appraisal role attribute to Show Tyres section by default
  19. (SPW-8737) When a lead management setting does not pick up an available user (due to leave or holidays) there will be a record noted in the history of the lead that there were no active users 
  20. (SPW-8736) If Locations are present on an account, when a webform is triggered, the location name will be present instead of the Account Body Name
  21. (SPW-8731) A new filter has been added to the Lead Management screen to show Active/Not Active settings
  22. (SPW-8728) Standard Text has been added as an option on the Calendar Invite email
  23. (SPW-8726) Updates to ensure the worker machine SQL can auto reconnect
  24. (SPW-8722) All accounts have had default automations (non chargeable) added to their account, Customer Replied to SMS, Customer Replied to Email, Email/SMS Failed to Send
  25. (SPW-8721) Covid-19 tracking sections have been removed from all accounts. Data is not deleted from this, it is purely visibility related.
  26. (SPW-8720) Yard drop downs now all have correct yard groupings
  27. (SPW-8702) OEM listing rules enhanced for electric vehicles (remove cc requirements)
  28. (DAPI-467) Listings Labels have been added to the Data API search options
  29. (SPW-8626) Motorbikes have been added as an Appraisal form option
  30. (SPW-8564) Stock number has been added next to the rego plate in the grey banner on a lead
  31. (SPW-8531) Role Group Enhancement
  32. (SPW-8302) If multiple different role communication options are able to be triggered for a user, the system will default to only use the first set that it picks up based on the earliest role record.
  33. (SPW-6302) Stock will be default to New or Demo is the yard is marked as such for manually loaded listings.