Appraisal Offers - Sending Appraisals to the Appraisal Group and Wholesalers
Set Up Auctions To The Appraisal Group AND Wholesalers
Previously the Apprasial Group Bidding process, and the Wholesale Offer process were very distinct and different processes. In 20.10.1 whilst you can still use the Appraisal Group Bidding process to distribute only to a dealer group, and the Wholesale SMS process to request offers from Wholesalers completely separately - you can now use the Appraisal Bidding process to send out your Appraisal to dealers in the group, AND wholesalers in one managed bidding process. In addition if you wanted to use this feature amongst other car dealers that are NOT AutoPlay customers you could do so by setting them up as wholesalers (who do not require a AutoPlay login). With the 21.3.1 Release, the Wholesaler Groups and Individual Wholesalers are able to be selected with a multi select function. The Trade In Offer Time is also able to be adjusted from this screen.
When clicking on the 'Offer To Dealer Group' button in the grey action menu you can now specify what Appraisal Bidding Group (for Dealers in your network) and what Wholesale Group (or individual Wholesaler) you want to share your Appraisal Offer with.
Depending on how the users have configured the role they will receive either a SMS, Email or in App Notification (Dealers with AutoPlay accounts only). The first notification will let them know there is a new Appraisal and who sent it ("Prashant - Live Testing" in the SMS below).
The notification will have a link to view the vehicle on a web page - very similar to the existing web page used to capture wholesale quotes. Unlike the Wholesale Quote version of this page the screen will show the time left on the bidding process, the number of bids and the best bid on the vehicle. This is a blind model so no recipients of the Appraisal Offer will know which dealer or wholesaler has the best bid - just what the value is.
On this screen recipients can view the details of who created the Appraisal, details of the bidding, the vehicle specs entered and any photos of the vehicle. The page is branded to the originating dealer using whatever logo is added to Settings>Listing Settings>Images as the image type Online Form Logo.
Any recipient of this link whether they are a Dealer in the Dealer Group or a Wholesalers can submit a offer on this vehicle. They can also indicate they are not interested by clicking the 'NOT INTERESTED button. If they click this button they will not receive any more comms about this particular Appraisal.
If the dealer is a AutoPlay customer then they can also view the Appraisal and make an offer via AutoPlayAuto.com. To facilitate this the Vehicle Appraisals screen has been rejigged to make finding the Appraisals you have received, bid on and won easier. In addition to the In Dealer vs In Group filter there is a new filter for;
- Group Offers Won (those Appraisals where you were the successful bidder)
- Pending Offers (those Appraisals you have made that you need to make a decision on (auction has ended)
- My Current Offers (those Appraisals where you have made offers that are currently still in progress)
- My Accepted Offers (those Appraisals that you created that have had a successful bid)
In addition users can now view more information about the offer via the 'Appraisal Bidding' column (this only shows if the logged in user has the correct role). In this column any Appraisals you have received will show the current status, the number of bids, your current bid and the best bid (anonymously).
As per existing functionality the user can then add a bid or withdraw their current bid. Any bids the dealer made on the web page will also show here.
During the course of the auction if set everyone in the Dealer and Wholesale Groups will receive a reminder when the auction is ending.
If you are the dealership that created the Appraisal you will see all the offers and be able to Accept one of them via AutoPlayAuto.com. Once a Bid is accepted all other bidders will be notified that the offer has been withdrawn and will no longer be able to see or bid on the trade in. This cannot be reversed but the Appraisal can always be re-sent if the deal falls through.
If your Offer was successful then you will recieve an Email/SMS/In App Notification letting you know that your offer has been provisionally accepted. AutoPlay does not get involved in any purchases or transactions so this does not constitute a purchase and sale agreement - only that you have won the bidding. All other transaction will be handled outside of AutoPlay.
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